Our Return and Refund Policy was last updated 16 Jan 2023

Thank you for shopping at ISBN Publishing.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to ISBN Publishing
  • “Service” refers to the items offered for sale on the website, isbn.co.in.
  • “Orders” means a request by You to purchase Goods or Services from Us.
  • “Website” refers to ISBN Publishing, accessible from isbn.co.in
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By visiting this page on our website: https://isbn.co.in/contact/
  • By sending us an email: [email protected]

We will reimburse You no later than 7 days from the day on which We receive the returned Goods (ISBN). We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods (ISBN) to be eligible for a return, please make sure that:

The following Goods cannot be returned:

  • Unused Good (ISBN)

We reserve the right to refuse returns of any good that does not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should return the Goods by letting us know via email address: [email protected].

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By visiting this page on our website: https://isbn.co.in/contact/
  • By sending us an email: [email protected]